Cancellation and Refund Policy
Booking Cancellation
We understand that plans can change. Here's our cancellation policy:
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Cancellations made 24 hours or more before the booking time: Full refund
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Cancellations made between 12-24 hours: 50% refund
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Cancellations made less than 12 hours before the booking: No refund
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No-shows: No refund
Refund Process
When you're eligible for a refund:
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Refunds will be processed within 5-7 business days
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The amount will be credited to the original payment method
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You will receive an email confirmation once the refund is processed
Special Circumstances
We may provide full refunds regardless of timing in cases of:
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Court maintenance or technical issues
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Severe weather conditions
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Other circumstances beyond your control
How to Cancel a Booking
To cancel your booking:
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Log in to your account
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Go to "My Bookings"
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Select the booking you wish to cancel
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Click on "Cancel Booking"
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Follow the prompts to complete the cancellation
Contact Us
For any questions about cancellations or refunds, please contact us at:
Email: info.sports@strokess.com
Phone: +91 9316556659
Contact Us
+91 9316556659
Experience Vadodara's best pickleball court with top facilities, coaching, and premium pickleball paddles. Join our community and elevate your game!
3rd Shot By Strokess, opp. eclipse sports 2, New Alkapuri, Ankodiya, Vadodara, Gujarat 391330
Quick Links
Contact Us
+91 9316556659
3rd Shot By Strokess, opp. eclipse sports 2, New Alkapuri, Ankodiya, Vadodara, Gujarat 391330